Blog Cash App vs PayPal: Is Cash App Really Better Than PayPal?


4 months ago

Cash App vs PayPal: Is Cash App Really Better Than PayPal?

Online payment platforms have become a convenient and popular way to send and receive money. Two of the most well-known platforms are Cash App and PayPal. Cash App vs PayPal: what is better? Both offer similar services, but is one really better than the other? What are the PayPal and Cash App cons? Let’s take a closer look at what each platform has to offer and try to identify the best pay app.

Cash App vs PayPal: Payments

When it comes to making payments, both Cash App and PayPal provide easy-to-use interfaces that allow users to send money swiftly and securely. However, there are some differences between the two.

Cash App

Cash App users can make instant payments for free by simply entering the recipient’s email and phone number (learn how to use it in the Philippines). This means funds can arrive within minutes without any additional fees for U.S. transactions. Additionally, the Cash App enables contactless payments with stores that use Square by scanning QR codes.


On the other hand, while PayPal also offers fee-free transactions for U.S.-based transfers, card fees may apply when paying via U.S. debit cards or credit cards through PayPal Credit or Cash Card transaction options. Moreover, if you need to make international payments using either platform – this is where things differ significantly.

PayPal utilizes Xoom as its partner service provider for international money exchanges, which allows account holders from more than 100 countries worldwide to access their services seamlessly.

Stocks and Cryptos: Cash App or PayPal?

Both Cash App and PayPal recognize the growing popularity of investing in stocks as well as cryptocurrencies such as Bitcoin and Ethereum.

Cash App

With the Cash app, customers can invest in crypto assets along with traditional stock investments starting with just $1 per transaction, enabling fractional purchases and daily automatic buys. Furthermore, users get access to regular insights on market trends, statistics & charting data- empowering them towards informed investment decisions.

Another advantage offered by Cash App over PayPal here lies in transferring cryptos onto separate wallets apart from being limited to only buy-sell orders.


PayPal also provides an option for purchasing, selling, or transferring certain cryptocurrencies such as Bitcoin and Ethereum. However, currently, only specific U.S. users have the ability to transfer cryptos to another PayPal account or external wallet, but there are plans in motion by PayPal to expand this feature. Other good services PayPal are numerous as well.

Cash App or PayPal: Customer Service

When it comes to customer service, both Cash App and PayPal offer different channels of support.

Cash App

Cash App provides a variety of options for customers seeking assistance that includes an in-app chat feature accessible through the profile icon along with phone support available from 9 am-7 pm EST Monday-Friday. Additionally, they can be contacted via traditional mail at their office address.

Lastly, CashApp is very active on various social media platforms.


PayPal digital finance platform also offers multiple avenues for customer support, including a Help Center on their website where common questions are answered alongside a Chatbot named “PayPal Assistant,” which allows users to start chats regarding any issues within their accounts.

Another option provided by PayPal is its Community Help Forum, wherein members help each other out with basic queries while more immediate problems can be reported using the Resolution Centre. Phone-based helpline numbers operating from 6 am to 6 pm PST Monday-Saturday (1-888-2211161) & Sunday(5 am-8 pm PST) for general inquiries, while those related specifically to credit matters have separate lines open till late evening.

Fees: Cash App or PayPal?

When it comes to fees, both Cash App and PayPal offer different structures for their services.

Cash App

Cash App fees are not too high. Cash App allows users to make free standard bank deposits; however, the transfer may take between one to three business days. Instant deposits using debit cards incur a fee ranging from 0.50% up to 1.75%, with a minimum charge of $0.25.

Investment services on Cash App do not come with any Cash App fees or minimum balance requirements. Additionally, trading on the platform is commission-free.

Using your Cash Card at ATMs incurs Cash App fees ranging from $2.00-$2.50 per withdrawal unless you’ve received at least $300 in qualifying direct deposits within 31 days – in which case you can get reimbursement for up to three ATM withdrawals every month (up to a maximum of $7). Further withdrawals within those 31 days incur a fee of $2 per transaction.


On the other hand, while there are no buying fees when using PayPal unless currency exchange occurs during transactions involving crypto orders, additional charges apply based on defined rates as outlined by PayPal’s website.

Sending money domestically through personal accounts or American Express Send™ does not attract any charges if linked directly via bank account transfers, whereas payments made via credit card attract fixed percentage-based processing costs along with foreign exchange rate variations depending upon region/country-specific regulations governing such transactional mechanisms.


Both Cash App and PayPal prioritize user safety by implementing stringent security measures.

Cash App

Cash App employs encryption technology identical to its parent company, Block (formerly known as Square), and is PCI Data Security Level 1 compliant. This ensures that users’ data remains secure regardless of their location or internet connection.


Is PayPal safe? PayPal, on the other hand, utilizes two-factor authentication for logins by requiring both a password and a one-time PIN. They also employ fraud monitoring and detection technology to identify any suspicious activities. Additionally, PayPal uses Transport Layer Security encryption to safeguard user information across all devices.

Furthermore, PayPal has comprehensive buyer and seller protection policies in place to minimize chargebacks while providing security for both buyers and sellers during transactions. So, the answer to “is PayPal safe?” is definitely positive.

A Bonus: How to Choose a Payment App to Suit All Needs

So, the Cash App vs PayPal competition is over. There are good services PayPal and Cash App, but some drawbacks are also present. Are there any other options? With so many options available, it can be overwhelming to choose the best pay app that suits all your needs. Whether you want an app for personal use or business transactions, here are some key factors to consider when selecting a payment app.

  1. Security: The first and foremost concern should always be security. Look for a payment app that offers robust encryption technology and multiple layers of protection against fraud or data breaches. Ensure they comply with industry-standard security protocols such as PCI-DSS (Payment Card Industry Data Security Standard) certification.
  2. Compatibility: Make sure the payment app is compatible with your device’s operating system (iOS or Android). It would be frustrating if you download an application only to find out it does not work on your phone or tablet.
  3. User-friendliness: A good payment app must have an intuitive user interface that allows easy navigation through its features without any confusion or complications.
  4. Fees and charges: Consider the fees associated with using the payment app before making a decision – look out for charges like transaction fees, monthly subscription costs, withdrawal fees, etc., which could eat into your savings over time.
  5. Security features: Check whether there are additional safety measures in place beyond just passwords, like biometric authentication (fingerprint scan/face recognition), two-factor authentication(OTP sent via SMS/email), etc.
  6. Transaction limitations: Different apps may impose varying limits on daily/monthly transaction amounts; make sure these align with your financial requirements.
  7. Integration options: Some applications offer integration capabilities with other services such as accounting software, loyalty programs, and eCommerce platforms; this might prove useful depending upon how extensively you plan on using them.
  8. Customer support: Having reliable customer support is crucial in case of any issues arising while using the application. Check if they offer live chat, phone support, or email assistance and whether their response times are reasonable.
  9. Peer recommendations: Consider reading reviews from other users to get an idea of the app’s reliability, functionality, and overall user experience. However, keep in mind that individual experiences may vary.
  10. Rewards or cashback programs: Some payment apps offer rewards programs where you can earn points/cash back on transactions; if such perks interest you, check which apps provide these benefits.

Other Options to Choose

Keeping these factors in mind, here is a list of some other popular payment apps known for meeting most needs:

  • Venmo: A widely used peer-to-peer (P2P) payment app with social media integration that allows quick payments between friends/family along with transaction history visibility.
  • Apple Pay/Google Pay/Samsung Pay: Device-specific mobile wallet options catering to iOS / Android / Samsung device owners, respectively; convenient for making contactless payments at stores supporting NFC technology.
  • Zelle: A bank-backed P2P platform integrated within many major banking applications, allowing instant transfers directly from your account.

So, now you know more about PayPal and Cash App cons and pros and have some alternatives. Remember that every person has unique financial requirements when choosing a payment app. It’s essential to evaluate each option based on your specific needs before settling on one.

By considering security features, compatibility, convenience, customer support availability, transaction limitations, and additional perks offered by different services, you’ll be able to find the perfect fit among the plethora of choices available today.