I knew from the way that Pedro in the Mexico City office the phone that something had turned for the worst. Pedro?s voice sounded low and muttled – preoccupied and low energy compared with our recent interactions. Pedro and his colleagues had recently been missing key details in our shared projects. They just seemed? well? […]
This week I wrapped up a 3-week project researching American IT companies that expanded into international markets. Normally my clients hire me to focus on markets outside the U.S., so it was interesting to study?the industry I serve. Honestly, I thought I knew all about the American IT industry. I have spent the better part […]
The International Entrepreneur: Practical Advice for Cross Cultural Teams
A good friend of mine was recently hired into a sustainability marketing position at a U.S. company. ?Sally? is an intrapreneur (someone who brings entrepreneurial innovation and passion into a larger organization). She recently invited me out to lunch to talk about the cross-cultural team questions that have come up on the job.